Terms of Service

1. Services Offered

Digilancer provides professional digital services including but not limited to:

• Digital Marketing

• Business Consulting

• Advertising and Lead Generation

• Business Development Strategy

We reserve the right to modify or discontinue any service at any time without notice. All services are tailored and customized based on each client’s goals and brief.

2. Eligibility

By using our services, you confirm that you:

• Are at least 18 years old

• Have the legal authority to enter into a binding agreement

• Are providing accurate, complete, and current information

3. Payment & Billing

All payments are due in advance unless otherwise stated in writing. We accept secure payments via:

• PayPal (UK)

• Stripe (US & international)

• Other approved payment methods on request

All prices are displayed in USD or GBP and are exclusive of applicable taxes or transaction fees unless mentioned.

4. Refund Policy

Due to the custom nature of our services, we do not offer refunds once a project has been started or delivered. However:

• Refunds may be considered in cases of service non-delivery

• All refund requests must be made within 7 days of purchase

• Each refund request will be reviewed case-by-case

We strive for 100% satisfaction — and will work with you to resolve concerns before refunds are considered.

5. Client Responsibilities

To ensure timely and effective service delivery, clients must:

• Provide timely feedback and required assets/content

• Respond to communications within reasonable timeframes

• Ensure access to tools or platforms (if applicable)

Failure to cooperate may result in service delays or cancellation.

6. Intellectual Property

All materials and strategies created by Digilancer remain our intellectual property until full payment is received. Upon final payment:

• You are granted a non-exclusive, non-transferable license to use deliverables for your business

• You may not resell, redistribute, or claim authorship of our work without written consent

7. Limitation of Liability

Digilancer is not liable for:

• Any indirect or consequential damages

• Loss of profits, business, or data due to service performance

• Client misuse or misinterpretation of provided deliverables

Total liability shall not exceed the amount paid for the specific service.

8. Governing Law

These Terms are governed by the laws of the United Kingdom and the United States, depending on client jurisdiction. Any disputes shall be resolved through negotiation or binding arbitration in the relevant jurisdiction.

9. GDPR & CCPA Compliance

We are fully compliant with:

• GDPR (General Data Protection Regulation) for EU/UK users

• CCPA (California Consumer Privacy Act) for California residents

You have the right to:

• Access, update, or delete your personal data

• Request a copy of your data

• Opt out of communications at any time

Details on how we handle your data are available in our Privacy Policy.

10. Updates to Terms

We reserve the right to update or revise these Terms at any time. Changes will be posted on this page. Continued use of our services constitutes acceptance of updated Terms.